The Hashmi Traders return policy explains how to report a damaged, defective or incorrect order and request a review. Contact our team with your order details before sending an item back.
Please contact Hashmi Traders before sending any item back. Share your order details and the reason for the request.
If an order arrives damaged, defective or different from what you ordered, contact us promptly. Photos or a short video may be requested.
Keep the product, accessories, manuals and original packaging together where applicable while your case is reviewed.
For an approved case, the appropriate replacement, exchange or refund depends on the issue, product condition and availability.
If a refund is approved, the method and processing time depend on the original payment method and circumstances of the case.
Do not send a parcel back without receiving return instructions from our team first.
Send your order details to our team so we can review the case and guide you through the next step.